FAQ
You can select your preferred payment method at checkout.
- We accept most major credit cards (Visa, Mastercard, and American Express) as well as Paypal.
- We reserve the right to require additional identification verification for international or suspicious orders in efforts to prevent credit card fraud.
- Additional exchange fee may apply if your currency is other than US dollars.
Shipping destinations:
- We ship worldwide.
Shipping times:
- Shipping time might vary depending on location, shipment method and other factors.
- Please allow up 5-7 business days for order processing and an additional 10-20 business days for delivery.
- With the United States, your order should arrive within 12-25 days.
- Other country, your order should arrive within 20-35 days.
- If the delivery is 5 days late, we will refund your shipping fee.
- If the delivery time exceeds 10 days, we will fully refund your order.
Shipping cost:
- USA: the shipping cost on the first item is $3 and $1 in shipping for each additional purchase.
- Japan, Germany, Australia: the shipping cost on the first item is $6 and $2 in shipping for each additional purchase.
- UK, Canada, Europe: the shipping cost on the first item is $8 and $3 in shipping for each additional purchase.
- Thailand, Malaysia, Indonesia, Brunei: the shipping cost on the first item is $3 and $1 in shipping for each additional purchase.
- Singapore: the shipping cost on the first item is $10 and $4 in shipping for each additional purchase.
- Other countries : the shipping cost on the first item is $8 and $3 in shipping for each additional purchase.
- International shipments are subject to additional duties, taxes and other customs fees. We are not responsible for tariffs or custom fees.
- Full price will be displayed at checkout.